A Leading Healthcare Solutions Provider – Testing Services

Background

We partnered with a leading healthcare solutions provider, a company operating in the healthcare industry. They faced challenges in managing their testing activities across multiple applications, including ServiceNow, Liferay dashboards, and data lakes. They needed a strategic partner who could fully manage their testing services, including manual, performance, automation, and security testing. They recognized the need for a trusted partner with deep domain expertise and a comprehensive solution to elevate their testing capabilities.

Solution

In their search for a strategic testing partner, they chose us, Narwal, and our Managed Testing Services. Our Quality Engineering & Automation practice offers diverse testing capabilities across various platforms such as Mainframe, web, mobile, desktop, Salesforce, SAP, ServiceNow, and custom developed applications. With our experience in industries like Payments, Banking, Retail, Manufacturing, Energy, and Utilities, we proved to be the ideal partner for them.

Our solution approach involved co-locating our testing team with them, working in agile delivery cycles to ensure seamless collaboration. The team supported various testing activities, including manual and automation testing, to deliver projects successfully within the agreed timelines.

The Results

With our Managed Testing Services, they achieved the following outcomes:

Comprehensive Testing Coverage: Our diverse testing capabilities enabled them to achieve comprehensive testing coverage across their landscape. From ServiceNow applications to Liferay dashboards and data lakes, our team supported all the necessary testing activities, ensuring that the applications met the required quality standards.

Agile Delivery Model: By working in sprint cycles, our team collaborated closely with them, aligning testing activities with the development process. This agile delivery model ensured faster feedback loops and accelerated project delivery, enhancing their overall efficiency.

Extension of the Team: The partnership with us provided them with a sense of trust and reliability. Our testing resources became an extension of their team, offering technical expertise, deconstructing complex business processes, and providing valuable insights beyond the scope of the statement of work.

Client Testimonial

“Narwal has quickly become a partner we can trust. We have worked closely with Narwal’s resources on test automation, QA/QE strategy, data, and have been impressed by their technical expertise, ability to rapidly deconstruct complex business processes, and execute. The value provided goes well beyond the deliverables in a statement of work as we find ourselves learning and growing every day from their depth of knowledge and example. It truly feels like an extension of our team.” – Manager – Quality & Devops